AI Automation & Support

What we plan and deliver

We map how an enquiry or record moves from its source through validation, transfer and the next action, including exceptions. The first implementation targets a defined part of that workflow rather than automating an unclear process wholesale. AI is considered only where its limitations are acceptable and human review is planned.

What determines the quote

The estimate reflects connected systems, API availability, data quality, rules and maintenance needs. Integration, failure testing, documentation and support are distinct items. Paid services and AI usage costs require separate agreement and are not presented as unlimited use within a package.

How the work is accepted

Tests cover successful operations, repeated transfers, incomplete records and unavailable external systems. We establish who sees an error and how processing resumes. Handover includes agreed instructions, access boundaries and the situations that still require manual handling.

Service scope

Pricing varies by project scope. After a short brief, we provide a fixed quote based on complexity, content readiness and required integrations.

Why bother if the site already works. It works until it does not. The usual sequence: plugins go a year without updates, a vulnerability turns up in one of them, the site gets compromised, and Google flags it as unsafe. Then you find out the backup either does not exist or lives on the same hosting that is currently down.

So backups are stored away from the site. A copy sitting next to the original protects against exactly one thing — your own mistake. It does nothing when the problem is the host.

Updates go to a staging copy first. We install, check nothing broke, then push to live. It is slower, and "updated a plugin, store went down" happens more often than people expect.

What counts as a small edit. Text changes, image swaps, adding a page or product, updating contact details — anything under an hour. If a task is bigger than that we say so before starting, not in the invoice at month end. That is the thing that ruins maintenance relationships.

Automation is the other half. It applies where a person does the same rule-based job daily: moving enquiries from the site into a CRM, sending status updates, assembling a report from three spreadsheets, answering the same five questions. We look at the process first — and if automation will not pay for itself, we say that too.

What we turn down. Sites on closed-source website builders. There is nothing to maintain: the platform handles updates and backups, and nobody has code access. Charging you to watch it would not be honest work.

You hear about an outage from us, not from a customer — monitoring alerts our side. Technical support requests are accepted 24/7. Response time follows the plan SLA; Extended includes round-the-clock response for critical outages.

Overview

We automate repeatable workflows and AI scenarios while keeping the website stable.

Starting price

Price on request

Services

AI workflow automation
CRM & API integrations
AI solutions and chatbots
Website technical support
Updates and security